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How-It-Works HUB
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MY PERSONAL ACCOUNT
Navigate your NAKED mobile account, security, and settings with ease.
GETTING STARTED AND LOGGING INarrow icon
logoHow do I sign up for NAKED mobile?

It's super easy! Just head over to our website and click on “Register.” Enter the email you want to use for logging in — just make sure it’s a valid one you can access easily! Every time you log in, we’ll send a special one-time code to that email, so keep your email password handy.

After that, you’ll need to fill in some details: your full name, date of birth, home address, and a credit card or IBAN for payments. You’ll also need to provide your phone number — this helps us verify your identity and keep everything secure.

And that’s about it! You’re all set to enjoy NAKED mobile.

WAR DIESER ARTIKEL HILFREICH?
logoDoes NAKED mobile have a mobile app?

Not yet! But no worries — you can easily access your personal account through your phone or computer’s web browser. Just open your browser and go to our website!

logoCan I log in from different devices?

Absolutely! Whether you’re on your laptop, PC, phone, or any device with internet and a browser — you can log in anytime, anywhere.

logoHow do I log in to my personal account?

Just click the “Log in” button on our website, enter the email you used when signing up, and we’ll send a special confirmation code to that email. Enter the code on the login page, and you’re all set!

The email also includes a special button — by clicking it, you won’t need to enter a code. You will be taken directly to the page where you can continue the registration.

That's it — you're all set.

logoI’m not getting the confirmation code! What should I do?

Here’s what to check:

  1. Make sure you entered the correct email — the one you used when signing up.
  2. Look in your spam or junk folder — sometimes our emails hide there!
logoCan I change the email my account is registered with?

Sorry, changing email isn't possible! If you want to use a new email, just create a new personal account — that way, you can get a fresh eSIM.

logoDo I need to provide accurate information when registering for a Personal Account?

Yes, please use your real personal details when you sign up. If your first and last name has two or more parts, please be sure to enter everything. All the information you provide during registration should be complete and correct.

logoWhat if I forget my password?

Good news — you don’t need to remember a password! Every time you log in, just enter your email and wait for a confirmation code we send you. That code works like your password for that moment.